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ORDERING PROCEDURE

Antenna / Router / Wireless Access Point, 75 foot Ethernet cable, Tax, Shipping $249.95 total

Your order is NOT COMPLETE until you go to our help desk  (http://help.brightlan.net) and open a ticket, letting us know the following information:

A.  Your name.

B.  Your shipping address.

C. Your account's user name on our system.

D. Your  Dock and Slip (or cabin) number.

E. Tell us

    1.  What you want your onboard wireless network to be named. You will be connecting to this via wireless)

    2.   What you want your private encryption code to be    (8 alphanumeric characters)

    If you do not choose, we will assign them for you.

  

F. When the order is complete, the unit will be sent to you.  We try to ship in 3-4 days as long as we have stock on hand. We can also arrange a local pick up in Kennesaw

Mounting location must have line of sight to our distribution antenna. This may be the Marina Office.   It won't be the normal WiFi access point on your dock.  We may ask you for a photo of your mounting location and its view.

Most users can take advantage of our “Direct Connect” service.  

It is a small antenna that mounts on the outside and directly connects you to our distribution network. This gives you a full speed wired Ethernet connection inside the boat, plus your own data-encrypted WiFI access point. If your Internet subscription is current, then it also eliminates the need to log in to the welcome screen. The one-time equipment cost is 249.95 and it comes with a wireless router.

Some of the benefits of Direct Connect and on board WiFi:

• You get the fastest reliable speed possible for your plan because you are not competing with other users for the WiFi signal from the normal WiFi access points.
• You will also be prepared for faster services as we add them. We already now offer up to 20 Mbps download to Direct Connect customers
• You get three hardwired Ethernet jacks in case you have a device that requires this.
• With the on-board WiFi access point, you should always have all signal bars.
• Because this is also a wireless router, you may connect all your devices and not run out of logins. You do not need to purchase anything else.
• As long as your subscription is current, You will no longer have to log your devices into the WiFi every 24 hours.  
  
• Your Chromecasts, wireless printers and other devices that need to talk to each other will work just like at home.
• The wireless network is secure and encrypted with WPA2-AES
• The wireless network can mimic your home network which means your devices will easily “roam” between the boat and home.
• Paying 6 or 12 months in advance gets you one or two free months of service too! Who doesn’t like free stuff?

Its not hard to do It Yourself, but we also have an independent contractor you can call. The antenna mounts outside to a handrail or post using an included stainless steel hose clamp. Suggested locations include the anchor light, the arch or a handrail. In a cabin or RV you can place it on an outside wall. There is a ball and socket adjustment for final adjustment.

The location chosen needs to have decent line of sight to our distribution antenna. This means no (or few trees, vehicles or other boats in the way). Our distribution antenna is not in all cases the access point on or near your dock. Before we fill your order, we will try to make sure that we think you are in range.  We may need to ask you for a photo of your mounting location and the view it has.

You must route the included Ethernet cable from the outside unit to the place you wish to centrally locate the indoor wireless access point and power supply.  

The indoor unit will provide the WiFi signal plus three Ethernet connections for hardwired devices.  The equipment has been especially selected for close-quarters marina use to cause as little interference to other users as possible. When centrally located it is strong enough to cover most boats but yet not interfere. Simple enough to do the job without paying for needless bells and whistles. If coverage in your boat is blocked, or you have an extremely large houseboat, we do offer a remote slave unit you can add.

The power supply and access point are designed for INDOOR use only. The antenna is weather resistant and must be mounted outside though. If you choose to mount the antenna on the dock and not the boat itself, you are totally on your own.

This equipment must be purchased from and programmed by us. It is installed by you.

If you are not comfortable doing this, we will be glad to refer a contractor who will do it for you. We will also need some basic information from you for programming. The total purchase price for the equipment  (Antenna/router/WiFi Access Point and connecting Cables)  is only $249.95 It belongs to you and there is no extra monthly fee.